Our strategy
Our strategic intentions may be briefl y summarized into the following areas:
Our position on the market and effi ciency
Our goal is to become the largest group offering facility management services on the Czech market. Before 2015, we would like to become one of the third largest providers of facility management services in Slovakia. We would also like to obtain an important position on the Polish market. Our goal is to belong among the 3 most important suppliers on the relevant market and provide four types of services. That is facility management, energy services, janitorial and landscaping services. We want to also improve our business performance, evaluated and measured according to the EBITDA margin factor and reach 9,0 %.
Customer relations
As far as customer relation is concerned we are focusing on the following issues:
- Satisfaction of management and operational/production employees of our customers:
Our strategy is to provide services which will enable the management as well as employees of our customers to focus on their key activities and allow us to handle their supporting activities.
- Processes:
Our goal is to optimize and establish processes within the activities that we provide, while applying our valuable know-how. - Cost optimizing process:
We understand the need of our customers to reduce supporting process expenses and we are ready to actively cooperate and search for cost-saving solutions.
Our relation with employees
We are aware that our employees represent the most important asset that we are able to offer during our business activities. We employ 2000 full time employees who have the power to determine whether our company will be successful or not. Therefore, we care for our employees, provide trainings and use motivational system and try to keep a good mood within the company as these factors represent an essential conditions to be able to provide high quality and effi cient services for our customers.